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Proctoring Guidelines

Students enrolled in online/Internet courses at Boise State University may be required to take proctored examinations. A proctor is an individual who agrees to administer an examination for a student who is unable to travel to the main Boise State campus. Proctors promote academic fairness and ensure both the integrity and credibility of online courses and programs.

The course instructor, student and proctor have individual responsibilities during this process. The following guidelines apply to students who request testing outside the vicinity of the main campus. Additionally, students may be asked to provide proof of current location. Boise State reserves the right to verify a proctor’s identity, require additional proof of eligibility and deny or terminate the use of a proctor at any time.

Note: The Boise State University Student Code of Conduct policy applies to all proctoring arrangements for Boise State students regardless of location.

The Purpose Of This Page Is To Provide:

  1. Instructors with best practices for remote proctoring based on a review of peer institutions.
  2. Parties involved in the process (instructor, student, and proctor) with a clear framework for identification and approval of a qualified proctor.
  3. Authentication of student identity and validation of the examination process.

Proctor Selection

It is the Instructor’s Responsibility To:

Communicate with students which exams require proctoring, to provide students and proctors with appropriate exam instructions. Most importantly, instructors must be available to troubleshoot concerns should they arise during the proctored exam. For additional information see the Instructor Responsibilities tab below.

It is the student’s responsibility to:

Locate an eligible proctor and make appropriate arrangements prior to each examination. For additional information see the Student Responsibilities tab below.

It is the proctor’s responsibility to:

Verify the student’s identity and ensure the testing environment is secure. In addition, a proctor must also monitor the examination. For additional information see the Proctor Responsibilities tab below.

Proctor Eligibility

Eligible Proctors

  • Full-time member of the teaching faculty or educational administrator of a regionally accredited institution of higher education.
  • Full-time staff member at a local college and/or a professional testing center.
  • Corporate educational/training officer.
  • Embassy education officer.
  • Military base/station education officer, commissioned officer of higher rank than student, commander or a librarian.


Ineligible Proctors

  • Relatives or friends with whom you have a personal relationship outside of school or business.
  • Athletic coach or member of coaching staff.
  • Previous (unless meets above eligibility qualifications and not a friend or relative) or current Boise State students.
  • Coworkers, employers or supervisors.
  • Spouse or significant other.

Exam Locations

Eligible Locations:

Exams must be administered at an educational facility or place of business where the proctor is employed. Exams are never to be proctored at a personal residence including either the student’s or proctor’s home.

Computer Usage:

Electronic exams must be administered on a computer provided by the proctor.
Electronic exams are never to be administered on a student’s personal or work-related computer, laptop or other electronic device unless specifically allowed by the instructor.

Locating a Proctor

Find Proctoring for Your Online & Hybrid Courses

Boise State University is a member of the National College Testing Association (NCTA). This is especially noteworthy, as the NCTA promotes “professionalism and quality in the administration of testing services and programs, including issues relating to test administration, test development, test scoring and assessment” (NCTA, 2011).

As a member of the NCTA, Boise State is also a member of the NCTA Consortium of College Testing Centers (CCTC). Therefore, any CCTC testing facility can serve as an eligible testing venue for Boise State students. If you’re outside the Boise area, and would like a Boise State Proctoring Coordinator to assist you in finding an eligible testing center or proctor, please submit this electronic form at least 10 days prior to your exam.



Responsibilities

    • Before the exam, the student agrees to:

      1. Review and adhere to the Boise State University Student Code of Conduct. Failure to adhere to the Student Code of Conduct may result in formal conduct charges.
      2. Review the examination dates in the course syllabus and the individual exam guidelines to determine if a proctor is required.
      3. Discuss the need for remote proctoring and receive approval from the instructor to have the test administered by a proctor. Review the specific requirements given by the instructor regarding the proctor and location.
      4. Review the Proctor Guidelines to determine who is considered an eligible proctor.
      5. Identify an eligible proctor and location. Confirm that the proctor will agree to the proctor responsibilities, if there are any associated fees, and that the location has the following items:
        1. Computer.
        2. Reliable high-speed Internet access.
        3. Ability to access the Blackboard course site.
        4. Ability to download MP3 files, if the exam has audio components.
        5. Ability to download and print Adobe PDF documents.
        6. Access to a fax machine or document scanner.
      6. After the identified proctor agrees to the responsibilities, complete the Proctor Information Form and submit it to the instructor for approval two (2) weeks prior to the exam date.
      7. Work with the proctor to schedule a time to complete the exam. Date must be within the date range defined by the course instructor for each exam.

      During the exam, the student agrees to:

      1. Arrive early for the exam with the applicable testing materials (i.e., paper, writing utensils, reference sheets, calculators, books or other instructor-approved materials) and present official photo identification to the proctor. Official photo identification consists of one of the following:
        1. Boise State University student ID card
        2. State-issued driver’s license or ID card
        3. Passport
      2. Pay for all applicable proctoring fees. This may include providing an overnight shipping envelope to the proctor to ensure return of the exam to the instructor by the deadline.
      3. Turn off cell phones and other electronic devices. Surrender any and all unauthorized materials to the proctor. Only instructor-approved materials are allowed in the testing area.
      4. Thoroughly read all the exam instructions before starting the exam.

      After the exam, the student agrees to:

      1. Electronic exams. Fully exit the testing website and notify the proctor of completion before accessing any other area of the course website, including viewing grades. Surrender any scratch paper to the proctor.
      2. Paper exams. Ensure your name is listed on the exam and deliver all exam materials including any scratch paper to the proctor.

    • Before the exam, the instructor agrees to:

      1. Review and adhere to Policy 2020, “The Boise State Student Code of Conduct.” It is expected that all violations of the code be brought to the Office of the Dean of Students. Policy, procedures, and prevention and response tips can be found on the Academic Dishonesty page of the Office of the Dean of Students website. Failure to follow the code guidelines threatens the academic integrity of Boise State University.
      2. Announce examination dates in the course syllabus and confirm the examination date two (2) weeks prior to the actual examination date. This will allow time for scheduling of proctors.
      3. Establish specific guidelines for examinations, listing allotted time frame and approved materials students are allowed to use during the examination (i.e., calculators, books, notes, formulas, dictionary, etc.) and/or unapproved materials (closed book, no notes, four-function calculator only, no cell phones or electronic devices, etc.).
      4. If you are scheduling proctoring for students taking paper/pencil exams with documented accommodations, collaborate with Educational Access Center staff by filing out the Alternative Testing Contract. The AT Contract can be found via a link at the bottom of the original accommodation email you received. For online exams the Testing Center can provide the necessary accommodations.
      5. Review and approve or deny student requests for external proctors, notifying both student and proctor of the decision within five (5) business days after receiving a Proctor Information Form. Instructors have the discretion to approve or disapprove the proctor and/or the testing environment.
      6. Provide proctors with appropriate testing materials one (1) week prior to the date exams open for students. This includes but is not limited to the following:
        1. Electronic copy of any paper examinations or passwords for electronic examinations.
        2. Testing guidelines and instructions.
        3. Statement of Academic Honesty.
        4. Contact information during the testing time frame for questions or concerns.
        5. For assistance and troubleshooting, be sure to copy the Testing Center Associate Coordinator for Remote and Online Testing, Tara Garza

      During the exam, the instructor agrees to:

      Respond, whenever possible, to any phone calls received from the proctor or student during the exam.

      After the exam, the instructor agrees to:

      1. Review any proctor reports of student indiscretions.
      2. Using the policy and procedures outlined on the Academic Dishonesty page on the Office of the Dean of Students website, report any incidents of academic misconduct.
      3. 3. Notify students of exam grades within the established time frame.

    • Before the exam, the proctor agrees to:

      1. Review and agree to the proctor responsibilities outlined below.
      2. Communicate with the instructor to receive exam instructions and information.
      3. Work with the student to schedule a time to complete the exam. If unable to proctor the exam, contact the instructor as soon as possible to enable certification of another proctor. Do not give the exam to another person or to the student without authorization.

      During the exam, the proctor agrees to:

      1. Verify student identity using one of the following forms of official photo identification:
        1. Boise State University student ID card
        2. State-issued driver’s license or ID card
        3. Passport
      2. Keep exam materials and/or access password secure until student is present and ready to begin the exam.
      3. Collect any unauthorized objects from the student and store them in a secure location for the duration of the examination.
      4. Review guidelines for the exam provided by the instructor and communicate these guidelines to the student prior to the start of the exam.
      5. Administer the exam in an area that is conducive to test taking (few distractions) and has appropriate testing equipment if needed (i.e., computer and high speed Internet access).
      6. Remain in the room with the student throughout the completion of the exam. Video and audio monitoring is allowed provided the student is aware of this prior to the exam and recording is only accessible to the proctor or testing center staff.
      7. Not provide any assistance to the student in completing the exam.
      8. Make note of any indiscretions of the student relative to the examination and report them to the instructor. Be sure to include as much detail as possible, including but not limited to the time of the indiscretion, screenshots of web pages visited, description of behavior, etc. Examples of concerns include:
        1. Using unauthorized materials during the exam.
        2. Seeking assistance from another person during the exam without approval.
        3. Leaving the testing area without approval during the exam.
        4. Providing false identification or substituting for another person to take the exam
        5. Referencing notes or books not authorized by instructor
        6. Using an unauthorized electronic device
        7. Visiting unauthorized websites or using unauthorized computer programs

      After the exam, the proctor agrees to:

      1. Collect and return the exam to the instructor.
        1. Paper exams. If the exam is a paper copy only, allow the student the allotted amount of time. Collect the exam and any allowed materials (such as scratch paper or formula sheets) immediately at the end of the testing time frame. Make a copy of the exam, and return the completed exam to the instructor as soon as possible after completion. Retain the copy until receipt confirmation is received from the instructor. After confirmation is received, shred this copy.
        2. Electronic exams. If the exam is electronic, there is no need to return the exam to the instructor. Ensure the student logs out of the exam completely before using the computer further.
      2. Ensure students do not leave the testing area with either a copy of the exam or any of the allowed testing materials, such as scratch paper.